It's crazy...we've called about five personally recommended contractors, and not a one has showed his face or called for the first appointment. Sad. Where has the professionalism gone? Need a licensed and bonded and competent and experienced contractor who can finish a bathroom...tile, grout, flooring, etc. If you know someone who is a professional and who will at least call when he cannot make it to the first appointment that would be a GREAT START. References would be a second great start. Thanks, everyone.