Adrian Brazier Equine Dental Services

2 recommendations and reviews from 2 people

• WhoDoYou Review from October 25, 2020
  1 review

  Julie C. wrote: Very poor customer service. Asked for appt but kept saying he'd get back to me. Never did. Then with 2 months notice i asked for another appt. With 3 days to go I asked him to confirm appt. He took 24hrs to reply with smiley face. This rang danger bells. He didn't turn up at 8am. At 8.30 I phoned but he declined call despite being active on his phone. At 9am I left voice message and text... still active on his phone. At 10.45 He replied with excuse of feeling sick with migraine. No way was he ill and If so, no decency to contact me despite being active on his phone. He has his favourites and If you're a new customer he'll fit you in but if you've only got a couple of horses and have him once a year, he doesn't want to know. He's a good dentist but his business/ customer skills are appalling. I'm now 6 months down the road from first asking him to come out... that's how long he's messed me about. Have now secured somebody else with much better communication skills.

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• Referral from September 9, 2013
  

  Anwar J. asked:

  Need an equine dentist number please, around kiddy. Anyone?

  

  Susan H. replied:

  Adrian brazier 07932 690271 he's my god! Years of other dentists to find that Yorkie had scaring and cuts from missed sharp teeth xx

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