Heather B.
wrote:
Ever had one of those vendors that says "I'll get this to you tomorrow!" then goes MIA and doesn't get back to you for weeks? Then read on...
As a bride, an event planner, a woman with a full time career and life of her own - I strongly urge you to reconsider using Amber Apple Photography, unless you have months to wait to even preview your photos, much less receive your edited photos, those will take much longer.
Here's how my experience went down.
Amber is an acquaintance of mine from my younger years. When I found out I was getting married, she was the first person I called to schedule my engagement photos and immediately jumped on the chance to sign a contract with her to do our wedding photography as well.
The weeks that went by waiting on her to get me a contract to sign or set up a consultation phone call, should have been my first red flag. Regardless, I moved forward with signing and scheduled our engagement shoot.
Fast forward to the week before our shoot, Amber had this whole vision to bring a couch, string lights, and tons of props. One hour before my shoot, Amber texts me and says she hasn't left yet because she can't get the couch to the location (In her exact words "I DON'T THINK THINGS THROUGH!").
Fast forward another hour, I'm leaving my hair and makeup appointment to meet her at our location and her phone is going to voicemail for the next 30 minutes. Mind you - this is an evening shoot and time is of the essence.
She finally answers, to tell me that she's been at Target buying a quilt that we don't need, and was never in our vision or any discussion. In conclusion, I scouted and chose the location, brought all props necessary AND ended up taking my photos in near darkness. Needless to say, I only got an hour or less in of photos and zero outfit changes.
If this disappointment was not enough, Amber promised me that I would have a preview of my photos in a couple of days (my photos were taken on June 30th), and I didn't receive a PREVIEW until SEPTEMBER 3RD....and I only got 3 photos!!
After a huge ordeal, and discontinued payments to Amber for this disaster of a job - I finally received 5-6 more photos on Sunday September 18th. Where the rest of my engagement photos are, I'll never know.
The communication was sparse, and meeting any set deliverable was a GINORMOUS challenge for Amber. Amber constantly made promises that she couldn't keep every step of the way. The excuses varied from:
- Broken Phone
- No Cell Service
- No Internet Service
- Family Death
- Working too many jobs
I just urge you to ask yourself...do you have time for all of this? I did not. I am only leaving this review because as a bride and an event planner I am absolutely TIRED of vendors who over promise and under deliver. If you are not qualified to do the work and dedicate the time, but are happy taking customers money - then others should be informed.
PS - still battling her to get all of my money back, for the payments that I did make.
best of luck!