Clutterfly Inc.

Hours of operation

Extended Information

• Payment methods:

  Cash, e-transfer, Visa, Mastercard and Amex.

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• License & insurance:

  Business Number: 82796 2598
  HST: 82796 2598 RT 0001
  We are bonded and insured through The Cooperators Insurance.

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• Year Founded:

  2014

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• Discounts:

  [{"text":"Where are you from and how did you get into this business?","answer":"Clutterfly Inc. is the creation of twin sisters, Lisa Webb and Kim Diamond. \n\nLisa has 25 years under her belt in the not-for-profit sector including ten years of domestic and international staging and operations for the Canadian Olympic Team. With her Bachelor of Applied Arts degree, and years of helping other people realize their dreams and improve their lives, she understands that small changes can make a big difference and that details are important. She has also moved over 25 times and is a whiz at helping people unpack and set up their new homes. Lisa has a \"thing\" for organizing home offices, files and kitchens - so we usually put her in charge of those projects to keep her happy. In her spare time, Lisa enjoys taking care of her 5 cats. Yeah, we know... Surprisingly, she is married.\n\nKim has over 25 years of marketing and sales experience in the advertising, not-for-profit and service industries. With her degree in Fashion, Kim has a solid foundation in colour, design, architecture, and closets! She can even help you decide what clothes to keep and which ones you should never wear again! As a military brat, Kim has moved over 18 times and is a pro at packing! Also, Kim’s first job was to start a cleaning company with her sister at age 15 to clean military homes at the nearby air base. She knows how to pass muster! She now has her foundation certificate of study in Chronic Disorganization from the Institute of Challenging Disorganization and looks forward to further specializing in this area. Kim enjoys life with her husband and two daughters and Lola the snoring bulldog.","order":"0"},{"text":"Describe a typical work day for you?","answer":"We always come prepared for anything! We have specialized kits based on the different types of work that we do and are always up for a challenge. Clients alway apologize for the mess in their home but we tell them, \"you can't scare us, we're Professional Organizers!\"","order":"1"},{"text":"From where do you draw your enthusiasm and inspiration for the job?","answer":"We get excited when we see a mess so I suppose we are in the right profession. We love restoring order to a space and taking away our clients' stress. When we finish a job, often there are tears of happiness!","order":"2"},{"text":"How can a customer ensure that they receive the best possible service from you?","answer":"We're not happy until our customer is happy. Period.","order":"3"},{"text":"What has been your most memorable experience on the job?","answer":"I worked with a hoarder last year and helped her downsize her possessions and get her moved in only a 2 week period. It was a huge challenge for everyone. In the end, the client told me that she felt free and we both cried and hugged. It was a life-changing experience for both of us.","order":"4"}]

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