Rory Mcwilliams

14 recommendations and reviews from 10 people

• WhoDoYou Review from June 27, 2021
  1 review

  Michael P. wrote: Problems Dealing with Rory P McWilliams. In September 2017 we decided to have our patio area re-landscaped and awarded the contract to Rory McWilliams. Rory quoted for the work against a detailed specification and undertook the project in an efficient manner, however he deviated from the specification by using Azpect ‘EASY Joint’ jointing compound where our specification had called for a traditional grouting of 1part cement to 3 parts sand. For the first 2 years we were very happy with the patio, but then in spring 2020 we noticed that some of the 'Easy Joint' grouting had come out over the winter, so we used the 1/3 of a tub that was left over to patch it up. Then in the Autumn 2020 we noticed that other areas were breaking up and coming out, so we purchased a tub of ‘EASY Joint’ grouting, with the intention of patching it up, but then decided to leave it until Spring. After cleaning the slabs in April 2021 we could see that it's far worse than the previous Autumn and at least 50% of the ‘EASY Joint’ grout was now missing and a good deal of what remains is breaking up or had shrunk down. When we approached Rory he first suggested that we approach Azpect regarding the failure of the ‘EASY Joint’ jointing compound. When we pointed out that our specification had called for a traditional grouting of 1/3 cement & sand and he had used EASY Joint’ grout without permission from us and pressed Rory for help in our claim against Azpect Rory replied ‘easy joint was recommended by me at the time I was merely recommending it because it seemed as a perfect answer to the jointing method and I’m am not accepting any blame whatsoever for the failure of the easy joint ’ Our reply to Rory was ‘The fact is that we were not given any choice in the grouting used, so we see your company as entirely responsible for the choice of grouting and if it's not fit for purpose, then we expect your company to assist us in our claim against Azpects, at the very least.’ Also one slab, where the grouting had mostly gone, had become loose and a couple of other slabs were hollow when tapped. Under pressure, Rory and his Son reluctantly visited one morning at 08:30 armed with a glue gun. Rory lifted the loose slab and found that it was mainly sand underneath, so was unable to just apply some glue as he had expected. At this point Rory stated that he was not accepting any blame and the Azpect’s Rep had told him that as we had brushed the slabs with a dilute solution of bleach Azpect can not accept any claim as the bleach would have broken down the resin. (A few weeks before this meeting, when Rory was supposed to be meeting the Azpect’s Rep and the builders merchant, to establish if there had been a faulty batch, Rory asked us if we had used any detergents to clean the patio and we had replied that we had once used a week solution of bleach as the slabs were dangerous to walk on because of algae and the window cleaner had recommended we brushed a week solution of bleach.) At this point we asked Rory and his Son to leave our property as he was obviously not interested in correcting his faulty work and had also colluded with the Azpect’s Rep, rather than act on our behalf. Following this impass we filled in an Azpect survey which detailed the depth and width of grout, type of slab, details of bed, etc. and also declared that we had once brushed a week solution of bleach to kill the Algae. Azpect reported beck that regular use of bleach may breakdown the resin, but they declared that from the survey answers the contractor had failed to use the ‘EASY Joint’ jointing compound to their instructions. Conclusion : We have a patio laid by Rory McWilliams using a grouting of his choice, which was not the grouting specified in the specification that he had quoted to and after three years the grouting has totally failed which is causing the slabs to become loose and if not corrected soon will mean the whole patio will fall apart and yet Rory McWilliams claims that he is not responsible. We have photos and correspondence to back up the above report.

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• Referral from June 13, 2016
  

  Laura P. asked:

  Nees these steps making twice as wide or new ones from scratch. Any recommendations please?

  

  John O. replied:

  Rory Mcwilliams 07971963384

  

  Mark B. replied:

  Rory Mcwilliams

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• Referral from May 1, 2016
  

  Jenny B. asked:

  I would like to get some quotes for drive paving... Any recommendations on companies that do great jobs? Thanks!

  

  Brian H. replied:

  Rory Mcwilliams excellent service

  

  John O. replied:

  Rory Mcwilliams did mine. Made a super job.

  

  Hannah B. replied:

  Rory Mcwilliams did a very good job of ours too 👍🏻

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• Referral from March 22, 2016
  

  Gail M. asked:

  Does anyone have any Recommendations for a person to put in concrete posts & fencing in a small garden, Bridgnorth. Thank you

  

  Pat S. replied:

  Rory Mcwilliams 07971 963384

  

  Sarah W. replied:

  Rory McWilliams 07971963384

  

  Desmond G. replied:

  Rory mcwilliams

  

  Brian H. replied:

  Rory Mcwilliams

  

  Brian F. replied:

  Rory Mcwilliams

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Recommendations from David F.

• Referral from March 14, 2016
  

  Dawn D. asked:

  Does anyone know of any fencing companies that would come out to Highley. We have a severely disabled son and we have just moved and we need to make the garden safe for him. I have been let down by two people. Others say oh yes we will let you know and then never get back to us. It's Highley not Mars!!!!! Fed up of being let down. Would like it done for the school summer holidays. Thank you

  

  David F. replied:

  Rory McWilliams 07971963384

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• Referral from May 3, 2014
  

  Cheryl R. asked:

  reccomendation for bulders to convert a garage in to a bedroom please?

  

  David F. replied:

  Rory McWilliams lives opposite me chez highly recommend 01746 762671 mobile 07971963384

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Recommendations from Pat S.

• Referral from February 17, 2016
  

  Jo S. asked:

  Morning all. I'm looking for someone to slab a small area of my garden and to build a simple bench from sleepers. The job is quite simple but what I really need is someone who knows something about gardens, who will work carefully and tidily. Someone who will come and see the job and then get the materials needed to complete it. Someone who is friendly and reliable too. Does that person exist? TIA.

  

  Pat S. replied:

  Rory Mcwilliams, he'll do you a top job. 07971 963384.

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