Can you recommend an appliance repair person/company?
Long story short, our 1 year old fridge (freezer part) is not functioning properly, I called Sears, from whom we bought it, and it's just been one hassle after another dealing with them. They outsource through the horribly-rated "a&e factory service" and the cologne-soaked flunky they sent me 4 days late didn't seem to have a clue.