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Kapture CRM

  • Rajiv
  • www.kapturecrm.com
    • Software/web Development

Recommendations & Reviews

  • #25, Vruddhi Complex, 6th Cross, Leela Palace Road, Next To Sri Ayyappa Temple, Kodihalli 560008 (map)

About us

Efficiently manage a high-performance Contact center through Kapture’s Contact Center Management. Accurately manage, assign, and monitor agents’ performance by tracking key metrics. Increase your team members’ productivity and help them create quality interactions with the customers.

• Keep the track of all the answered/unanswered calls all from Kapture’s unified dashboard
• Kapture eliminates the hassle of logging into your accounts twice. Integrate your 3rd party service with us and login to Kapture, and you will be automatically logged into your other account.
• Dispose your generated call tickets from Kapture account and your 3rd party account within one go.
• Kapture’s quality management helps you capture and review all your agents’ performances. Record and monitor all the calls your agents take and listen to all the important conversations.

The cloud CRM helps you accelerate the efficiency of your business operations by taking your existing systems and automating it using smart tools that can be accessed by all your employees on a unified dashboard.

Kapture CRM provides customized modules based on your industry’s specific requirement – helping you create a seamless customer experience that will leave your prospects with a world class experience.

Recommendations and reviews from 1 person

  • Referral from January 6, 2016
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Other Social Mentions

  • Referral from February 1, 2016
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