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A Better Clean, Columbus GA
- (706) 570-6851
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www.facebook.com/abetterclean701
- Recommended in multiple social networks
Recommendations & Reviews
About us
A Better Clean is a full service, professional and experienced cleaning company.
Services provided on a daily, weekly, bi-weekly, monthly or one time service to include move-in/move-outs. We also clean interior and exterior windows up to 2 story structures, Carpet cleaning also provided upon request.
Areas served:
Alabama: Auburn, Bleeker, Ft. Mitchell, Opelika, Phenix City, Seale, and Smiths Station.
Georgia: Columbus, Ellerslie, Ft. Benning, Hamilton, Midland Pine Mountain, and the Lake Harding area on the back water.
Services provided on a daily, weekly, bi-weekly, monthly or one time service to include move-in/move-outs. We also clean interior and exterior windows up to 2 story structures, Carpet cleaning also provided upon request.
Areas served:
Alabama: Auburn, Bleeker, Ft. Mitchell, Opelika, Phenix City, Seale, and Smiths Station.
Georgia: Columbus, Ellerslie, Ft. Benning, Hamilton, Midland Pine Mountain, and the Lake Harding area on the back water.
20 recommendations and reviews from 8 people
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WhoDoYou Review from June 02, 2015
1 review
Catherine J. wrote: We had a terrible experience with A Better Clean & would not recommend them to anyone. Hank, the owner, was very convincing when he was trying to get our business. He & his girlfriend Chastity (the manager) came to our house to give us an estimate for a one-time deep clean. He went on & on about how thorough they are, explaining that they don’t just clean around items like other companies do, but move things & clean under & behind them. We went over a couple special jobs I wanted done, including the dusting of some boxes I had stored under my bed, & I asked if they could vacuum under the bed as well. Hank said that would not be a problem because they bring a Shop-Vac that can easily reach all areas under the bed. He promised it would be a very thorough, “top to bottom” clean, including my special requests, & gave me an estimate of $144 to clean our 1460 square foot, 3 bedroom, 2 bath home. I thought that was kind of expensive, but we had guests coming to stay & it was important to us that the house was very clean for their visit. I asked Hank what he does if customers are not satisfied, & he said that would never be an issue because either he or Chastity personally inspect the home along with their clients to make sure they are completely satisfied before the cleaning crew leaves. That (along with several 5 star reviews online) convinced me, so I set up the appointment for 5/21/15. When the crew of 3 people (1 man & 2 women) were done cleaning, the team leader asked me to look it over. I found several things that were not done (including vacuuming under the bed). She cleaned some more, explained that they did not have a Shop-Vac (they just had a regular upright vacuum) so my husband & I helped the man lift one end of our bed up so she could vacuum under it. When that was done, I went through with her a 2nd time & found more things that needed to be addressed. She apologized, agreed that items I pointed out were done poorly, blamed the man, & said they usually have 4 people on a cleaning crew. When they were done, she assured me they’d now cleaned everything I’d brought to their attention, told me they were late for their next job & had to go, but if I found anything else, they would come back out to fix it. I thanked them, paid them, even gave them a tip, & they left in a hurry. After they left, I noticed more & more things that were still dirty, including areas I’d brought to the team leader’s attention. I contacted Hank right away to let him know & ask when he or Chastity would be by to look at the house. He said they were both in LaGrange on business & could not come, but asked me to send him a list of the items that needed taking care of & he would be out as soon as he could to fix them. I sent him a list with several items on it. I assured him that if he was able to see the job that was done, he would not be happy with it (no one would be). He said “As promised, I will address the issues. Please understand I am not in town but fully intend to honor my promise to you.” A week & a half later, I’d heard nothing from Hank, so I sent him a message asking when he would be by & what he intended to do. No response. The next day, I contacted him again, telling him that I was getting upset with his lack of follow-through or any attempt to get back to me at all. That is when he finally wrote back & said his crew assured him they did everything they were supposed to do, went above & beyond by “moving furniture”, & that I am obviously the type of person who would never be satisfied. Again, I invited him to come out to the house himself so he could personally see what was left undone & done poorly. He refused, again saying that he trusts the word of his crew. He said he can’t understand why someone would tip the workers when they weren’t satisfied. I explained that I gave them a tip in good faith that they had corrected the items I mentioned in our 1st & 2nd walk-throughs like they told me they had. Believe me, I wish I hadn’t tipped them. I wish I hadn’t paid Hank until he came to look at my house like he said he would. I wish I had never hired this company at all! Bottom line is that Hank says he will not come out to look at or address the issues I brought to his attention, he is “tired of going back and forth” with me, & I will not be getting any money back. The word of his crew & the fact that I gave them a tip is enough to convince him that the job was done properly. Hank is not a man of integrity & he should not own a business of any type. Ps. I later noticed that one of their 5-star reviews on Facebook was written by Hank himself! Avoid this company at all cost.Was this review helpful to you? -
WhoDoYou Review from May 27, 2015Carmen S. wrote: We hired Hank Sizemore and his team to clean our four bedroom, two and a half bathroom home every other week starting last December. However, we just terminated their services in April for several reasons. First, the cleaning, especially in the bathroom showers was sub-standard. I had stated from the get-go that I am very particular about my showers, and that special attention needed to be paid there. But time after time the showers were poorly cleaned. Second, they advertise that they provide their own supplies; however, consistently the crew used up our paper towels after being asked to bring their own. Third, the crew coming to the house constantly changed. When we first hired them, we especifically stated that we wanted the same crew to clean our home. But in the four months that this cleaning service cleaned for us, eight or nine different people showed up, which really did not set well with us. Finally, one of the employees ruined one of our dark colored bath towels with bleach. So I contacted Hank, the owner, and he said that he would pay for it. This was three weeks ago. The first week, I got the line "The check is in the mail.", and for the last two weeks, Hank has kept giving me the run around about paying for the ruined towel. I do NOT recommend this cleaning service. Don't let the so called BBB accreditation fool you.Was this review helpful to you?
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Referral from
December 14, 2014
Amber G. asked:Does anyone know of a good residential cleaner? I need a move out clean tomorrow morning. No furniture will be in house and everything has been repainted. So just need kitchen, baths, ceiling fans, floors, and windows.Renee D. replied:A Better Clean. Hank G Sizemore. Great company. Liscensed Bonded and insured. 706- 570-6851.
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Referral from
April 15, 2014
Fort G. asked:Would like some personal recommendations on move out cleaners and carpet cleaners for a 2,400 sq ft home in PC
Hank S. replied:A Better Clean, Columbus GA 706-570-6851
Tamee S. replied:A Better Clean, Columbus, GA by Hank G Sizemore..His company does it all and he guarantees his work! His cleaners are awesome, as well! Give him a call at (706) 570-6851!
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Referral from
January 6, 2014
Fort G. asked:I need recommendations for a reliable cleaning company, please? The one we have had either doesn't call to confirm the next service, or they just don't call or show up at all- as is the case this morning. Thank you!
Hank S. replied:Call or text us at 706-570-6851
Hank S. replied:A Better Clean, Columbus GA
Melony W. replied:https://www.facebook.com/abetterclean701
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Referral from
March 15, 2015
Fort G. asked:My daughter needs a company to do a move out clean, North Columbus, the realtor requires the carpets to be cleaned too. It's a 3 bd/ 2bth house with a garage, they also need the yard done and bushes, just a couple, trimmed. Does anyone have any recommendations. Also, they rent from kpdd, so the move out inspection will probably be in-depth and they are wanting a company that will be present during the move out inspection. Any suggestions. TIAA G. replied:A Better Clean, Columbus GA (706) 570-6851 Licensed, Bonded and Insured, Military Discounts available
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Referral from
January 3, 2015
Fort G. asked:are there any good carpet cleaning services in Columbus? Looking for someone whose reasonable with pretty good rates. TIA.A G. replied:A Better Clean, Columbus GA (706) 570-6851
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Referral from
June 13, 2014
Fort G. asked:Can anyone recommend a reasonable cleaning service to give a estimate of services needed?
A G. replied:A Better Clean 706-570-6851, Licensed, BONDED and Insured, FREE in Home/Office Consultations, Senior and Military Discounts available.
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Referral from
April 28, 2014
Fort G. asked:I'm looking for someone to clean the carpets in my house. Does anyone have any recommendations for a good company that's not expensive?
A G. replied:Call A Better Clean 706-570-6851
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Referral from
April 14, 2014
Fort G. asked:Looking for professional carpet cleaning and house keeping company for a one time move out clean that services the Fort Mitchell area. Please contact me: Mary Elizabeth Ringgenberg. Thank you!
A G. replied:A Better Clean 706-570-6851
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Referral from
January 31, 2015
Fort G. asked:Hi! Would love to hear PERSONAL recommendations for a house cleaner. Need someone who does a very through job. I keep my house picked up on the regular, just want help with deep cleaning. Thanks!!!Hank S. replied:At A Better Clean, Columbus GA , we are Licensed, Bonded and Insured just like the Franchised cleaning services without the higher prices, call (706) 570-6851 to set up a FREE consultation.
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Referral from
January 27, 2015
Fort G. asked:Looking for recommendations on a carpet/flooring installer, carpet cleaner, and cleaning service that comes to Fort Mitchell. We've used servpro for carpet cleaning before and I did not notice much difference in our carpets. TIAFort G. replied:@A Better Clean (706) 570-6851
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Referral from
August 23, 2014
Fort G. asked:I see many cleaning services for in home work but I need a huge shed and outside storage closet cleaned. No furniture or items in it. Any recommendations? TIA!
Fort G. replied:A Better Clean, Columbus GA, (706) 570-6851
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Referral from
August 2, 2014
Fort G. asked:Can someone recommend a cleaning service for someone who lives in midland. Or either a company to avoid at least.
Fort G. replied:https://www.facebook.com/abetterclean701
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Referral from
July 30, 2014
Fort G. asked:Anyone know of a good cleaning service? I'd just need the kitchen, dining and living room done as I'm 30 weeks pregnant and spend my days taking care of my 91 year old granddad. I really need someone to do a good DEEP cleaning an reorganizing. Thanks!
Fort G. replied:A Better Clean, Columbus GA (706) 570-6851
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Referral from
July 17, 2014
Fort G. asked:Could someone recommend a move-out cleaner that services Phenix City? We recently purchased a home and are in the process of moving and renovating the new house. We also need to clear our rental in Phenix City. Honestly, I am just over it and would prefer to hire someone to take care of the rental so I can focus my energies on the new house. ..
Fort G. replied:A Better Clean, (706) 570-6851
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Referral from
May 11, 2014
Fort G. asked:Does anyone know of any good cleaning services
Tamee S. replied:A Better Clean by Hank G Sizemore. His group is awesome and he guarantees his work. Check out the business page here on fb or call or text him at 7065706851
Recommendations from A G.
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