hi awhile ago someone said about Waveney not showing the ncd on the renewal form , bingo it happened to me this weekend. I rang them and was told there busy and would ring back , I missed the call but the message was something like" the reason is we cant be sure the discount is correct "" I've been with them for just 4 years now , you'd think they would know !! I think its a way of persuade you to stay with them, can any one recommend a alternative broker that's good???