Need referral of a knowledgeable service repairman for our daughter's 5-6 year old "smart" washer that won't spin. She's new to Maricopa and would like to find someone local. Had a repairman out yesterday who reset the "board" but wasn't sure what the issue is or how to fix it. Looking for a diagnostic visit to see if it's even repairable. Here us the make/model and problem.
Samsung HE washer. Model number WA400. Will not spin. Gives "dc" code, which means "unabalance or cabinet bump is detected during final spin".
Even on spin cycle only, washer will refill for rinse and drain, but will not spin.