James V.
wrote:
I was shocked at the terrible service I received from Bob DeShano Plumbing, especially in view of his good online reviews.
To quickly summarize, it took Bob two weeks from my first phone call to finally schedule an appointment with my tenants. Finally, the scheduled appointment time arrived (five days and two weeks after the first phone call), and Bob sends me a TEXT to tell me that he doesn't accept out of state checks--30 minutes before the appointment is scheduled! Talk about unprofessional!
He had five whole days from when he learned my address to tell me that he wouldn't accept my check, but he waited until 30 minutes before the appointment to inform me. I got a very annoyed call from my tenant who came home early to meet the no-show plumber.
I own five rental properties and have hired dozens of handymen and plumbers, and this was by far the most unprofessional service I have ever received. Not to mention, this was the first time a repair service would not accept any form of out-of-state payment (check, credit card, or Paypal). If you didn't want the job, say so up front and don't waste my time. Don't worry about my out-of-state check, Bob, you will not receive that or any other form of business from me ever again.
To those looking for a good plumber, there are plenty of other good plumbing services in the area, don't waste your time on Bob DeShano Plumbing.
I need an honest, fair plumber for a simple job (unplug bathtub drain & tighten kitchen faucet) in The Woodlands, TX. Would love to trade a new Moen kitchen faucet for the service call.
Susan T. replied:
Bob Deshano 936-273-6634 he seems to be honest and he is reasonable in price.