dayeLynn Hair Gallery and Spa, Mane Destination

2 recommendations and reviews from 2 people

• WhoDoYou Review from December 06, 2016
  1 review

  Rachel W. wrote: I am extremely saddened by the way I was treated by this salon’s manager Sherrie Guzzi and hair dresser Dori Williams in Sumter South Carolina. On 15 Nov 2016, I received a hair color/cut appointment from DayeLynn Hair Gallery. They have a solid reputation in the local area, and after getting a recommendation to try them, I was excited for my appointment. However, the service provided was not consistent with their own commitment to quality. I am profoundly disappointed in the service I received from DayeLynn Hair Gallery. At the conclusion of my appointment, I verbally expressed my concern and disappointment in the service provided by Dori Williams, the hairdresser. Ms. Williams insisted that it "looked fine," although I could clearly see that the highlights performed appeared to be thick, bold blonde stripes, originating about an inch from my center part-giving the appearance of two months' growth-in my dark brown hair, versus the style she and I had discussed. Despite my insistence that additional color needed to be added to correct this, she would not assist me. Proper restitution must be provided for the unacceptable service I received. After multiple phone calls with Ms. Williams, as well as Ms. Sherrie Guzzi, the manager of DayeLynn Hair Gallery, a refund of half the amount paid ($54 of $108) was provided. While the financial compensation is appreciated, larger concerns still remain. One is the threatening tone used by Ms. Williams; she stated she would "make this ugly if she needs too" when she learned I spoke with the manager. Additionally, my hair still needs recolored to correct the damage done by Ms. Williams. I have an extreme loss of confidence in DayeLynn Hair Gallery and their hairdresser Ms. Dori Williams and I am not comfortable having someone at DayeLynne Hair Gallery work on my hair. I would like a full refund of the remaining money I paid ($54.00) and claim actual financial loss which would be the cost of getting my hair fixed by another salon.

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• Referral from May 20, 2016
  

  Brittany M. asked:

  I'm looking for a new hair salon to go to! Any suggestions?

  

  Amber H. replied:

  dayeLynn all the way! You can download StyleSeat to your phone and book at your convenience, and the prices are right there too. I highly recommend KaCy Marro there, but honestly, they are all amazing! Check out their page: https://www.facebook.com/dayeLynnHairGallery/?fref=ts

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