Turns out there is a pipe which runs from the house to the main pipe that is the homeowners responsibility, naturally that's the one that's broken - anyone know a good plumber?
Angie O. replied:
We had the same thing happen :( We have used Mr Rooter and they gave fast and excellent service but not cheap. They have coupons in the telephone book or online. A guy at Metro owns Water & Sewer Specialists who have also done work for us and was reasonable. (734) 753-5815