Dave K.
wrote:
Star Penn Pool Review
Sadly, while driving on Edison-Furlong road, their truck hit the branch of a tree knocking it down and then hitting my car as I could not swerve away. The branch covered most of two lanes. The driver slowed down but then sped up when I pulled over to see the damage. Just amazing. I had to remove the huge branch from the road then. I called their number and the female who answered took my information.
I was later called by the owner who started off our conversation asking what happened, then became combative and interrupting me and accusing me of insurance fraud. I can only assume his did this as a scare tactic. He then denied that they hit anything but then stated his driver may have but did not recall. He asked if I was a lawyer. I told him all I cared about was letting his driver know. He was very combative the whole time and rude. I told him that I don’t want anything but an apology. He gave a very vague apology that ended with him implying it was my fault I ran into a tree branch that his driver hit. He then said when I mentioned placing this on a review that his customers don’t look online and that he has had them for 20 years.
This is not someone I would recommend doing any business with. I did go back and took photos of the tree and also of my car. The damage to my car is superficial, but the tree where it looks like they hit it was actually a good foot or two to the right of the shoulder. I was just so frustrated after dealing with this guy.