Airport Angels Student Services offer a secure and knowledgeable airport team to children and young people aged from 8 – 18 years arriving into UK airports individually or in groups for education and language study programmes. They are cared for by a fully trained and DBS checked team who take responsibility for all young people whilst in their care, ensuring a safe and efficient transition through the airport to and from their transport.
Our Premium Service offers a high profile Meet & Greet, Assisted Check-In and Transit Services to corporate and VIP clients looking for a seamless transition through the airport.Learn more about us
Where are you from and how did you get into this business?
Airport Angels was prompted by my own employment as an Airport Assistant for a local language school.” – Siobhan Gardner-Laye (Founder & Company Director)
I spent a lot of ‘waiting’ time in Heathrow terminals watching and chatting to Language School Staff which led to me analysing not only more cost effective methods but also an easier system that would provide a better service for language schools, guardianship organisations and individual clients.
As someone who is driven by a challenge along with a personal flare for organisation and the ability to match services and needs to a client’s requirements, I had to find a solution…….
From where do you draw your enthusiasm and inspiration for the job?
The growth of Airport Angels has been incredible. That alone is my inspiration as most of this is down to recommendation and 'word of mouth'.
How can a customer ensure that they receive the best possible service from you?
Our vision is to be the leader in airport services for young people, providing a safe, secure and welcoming environment for them, from arrival into the UK to their departure home. We pride ourselves on the relationsips we build with parents who have children travelling on a regular basis and all the schools we work on behalf of. We care about the service we provide and the young people we care for.