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Stems by Abby

Recommendations & Reviews


4 recommendations and reviews from 3 people

  • WhoDoYou Review from March 16, 2016
    We were really unimpressed with how unprofessional this business is run. We made contact with Abby to book a meeting with her to discuss wedding flowers. She didn't read messages properly so it was difficult to secure a time to meet, we finally decided on a date & time & moved around our afternoon to make sure we could be there. When we got to her house on this day, she had forgotten about the appointment & her son who answered the door said he would call her for us. Her son then left us waiting at the front door while he called his Mum & kept coming back & forth to relay what she was saying on the phone, Abby had no idea who we were so her son had to come & ask us & finally she realised & said she would be 10 mins (this was now 40 mins late from our meeting time). At this point, we were so annoyed & put off by how unprofessional it all was, we left. Abby didn't bother to call us & apologise or make a new booking with us, she just facebook messaged us to say she'd be another 10 mins where upon we said forget it. We are just thankful that her service was so appalling that we didn't risk using her for our special day. Do yourself a favour & use a more professional company!
         
         
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  • Referral from June 23, 2014
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