Via Roma Beach Resort

4 recommendations and reviews from 4 people

• Referral from April 2, 2017
  

  Carrie N. asked:

  Is there an emergency service number. At a resort, problem with reservation. Who do I call?

  

  Karla H. replied:

  Go to the Front Desk of where you are and ask them to call BG customer service for you. The number I see on the BG page is 1-800-456-2582, but it doesn't list hours for Sunday. There must be a different number available on Sundays for such emergencies. Good luck.

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• Referral from February 6, 2017
  

  Sandi B. asked:

  I'm looking for a map that shows all the resorts. Is there anything like that on the website? Not having any luck finding it if it's there.

  

  Monty R. replied:

  https://www.bluegreenowner.com/BGModern/Home ........ click on resort locator on the left side.

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• Referral from December 1, 2015
  

  Christina M. asked:

  We bought into our blugreen back in August in Myrtle Beach and at out member orientation in Gatlingurg, TN we were talked into buying more points. We were assured that we would be able to consolidate both sets into 1 payment and member services would walk us through the process. Guess what? Member services is not returning my phone calls. Now I have 2 payments and am very frustrated and feeling mislead. Does anybody know which banks to go through? We were told there was a site with different banks listed that would make the process quick and easy.

  

  Lou B. replied:

  Customer Service, 800-456-2582. Open at 8 AM Eastern. They can see if you've been charged two Club Dues. Also can tell if you've been charged two base fees.

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• Referral from December 20, 2014
  

  Magyn J. asked:

  I have been trying to use points to travel but am realizing I have to book like 8+ months in advance!!! So of course "bonus time" is never possible as it must be booked within 3 month... I'm also unable to book "choice hotels" for short visits for the prices I was quoted when adding travelers plus. I have NO access to rv/camping which I was told was part of my plan... Anyone have further info/troubleshooting suggestions for any of these issues... Which 800 number is best to call for help with these and how hard is it to sell a Bluegreen property as it is looking like my best option...(not trying to be negative but not meeting my expectations at this time) HELP!!

  

  Bob B. replied:

  I believe you can book RV sites at Shenandoah Crossing by calling 1-800-456-2582

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