A 1 Certified Service

9 recommendations and reviews from 5 people

• WhoDoYou Review from September 14, 2018
  1 review

  David W. wrote: LYING, CHEATING and MANIPULATIVE Company MISREPRESENTATION, INCOMPETANCE, PROPERTY DAMAGE and FRAUD A-1 Certified Service MISREPRESENTED THEIR TECHNICAL EXPERTISE so that we would accept their estimate about the amount of time that was necessary to install system. A-1 Certified Service did not install our Blue Ridge Ductless Mini-Split System according to the manufacturer's instructions and as a result it did not function for more than 6 months. I was the one who finally figured out why it was not working with help from the manufacturer technical support. A-1 Certified Service DID NOT INSTALL CRITICAL COMPONENTS of our Mini-Split system which were required by the manufacturer's instructions. A-1 Certified Service billed us to use their materials when the same materials that were required were already included with our Mini-Split system components. A-1 Certified Service did not install our Jacuzzi Freestanding Whirlpool Tub according to the manufacturer's instructions. A-1 Certified Service severely damaged the Whirlpool Tub base, overflow drain, faucet supply lines, ceramic flooring and ATTEMPTED TO HIDE THE DAMAGE from us. A-1 Certified Service CLAIMED ON SEVERAL OCCASIONS, that they had spoken to Westinghouse Water Heater Technical Support about troubleshooting the problems with our Westinghouse Liquid Propane Tankless Water Heater. The documented email evidence from Westinghouse shows that they have never received a call for technical support from A-1 Certified Service AT ANY TIME. A-1 Certified Service has BILLED US FOR THE TROUBLESHOOTING WHICH IS FRAUD. WE WILL NEVER USE A-1 CERTIFIED SERVICE AGAIN AND WE STRONGLY RECOMMEND THAT ANYONE READING THIS CONSIDER CHOOSING ANOTHER AIR CONDITIONING AND PLUMBING COMPANY FOR THEIR NEEDS. If A-1 Certified Service has treated us this way, how many other customers have they cheated and lied to who were unaware and unable to understand what this company was doing to them?

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• Referral from July 25, 2017
  

  Karyn H. asked:

  We need 2 bathroom ceiling light/vent fans replaced and 4 ceiling fans tightened. Anyone have recommendations for this? Thank you

  

  Michele T. replied:

  A-1 Certified Service, Inc can help you with that. Call them at 865-691-5088

  -1
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• Referral from October 24, 2013
  

  Family K. asked:

  Question from FFK reader Amy, "I have a friend new to the Knoxville area that is in need of a recommendation for a good, honest heat pump installer." Suggestions?

  

  Barbara V. replied:

  http://www.a-1 certifiedservice.com/

  -1
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Recommendations from Shanda R.

• Referral from December 28, 2017
  

  Michael K. asked:

  Looking for a reputable HVAC repair service. Thanks in advance!

  

  Shanda R. replied:

  865.691.5088 we will get you taken care of!

  -1
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• Referral from December 14, 2017
  

  Rosalynn V. asked:

  Recommendations for heating company

  

  Shanda R. replied:

  A-1 Certified Service 865.691.5088

  -1
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• Referral from November 8, 2017
  

  Johnny D. asked:

  I think we have a pipe leaking. Can anyone recommend a plumber in or around Karns? Thanks

  

  Shanda R. replied:

  A-1 Certified Service, Inc. 865.691.5088

  -1
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Recommendations from Mindy R.

• Referral from September 29, 2017
  

  Susan C. asked:

  DOES ANY ONE KNOW OF SOME ONE WHO CAN GIVE BIDS ON POPCORN CEILING REPAIR (NO ASBESTOS) AND LAYING A VAPOR BARRIER IN A WALK OUT CRAWL SPACE?

  

  Mindy R. replied:

  A-1 Certified Service in karns 865-691-5088

  -1
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• Referral from April 17, 2017
  

  Melani C. asked:

  Need some recommendations...we haven't had to have our heat pump/ac worked on since we moved here last October. However, the line going to the outside unit has frozen up, and the unit is not cooling. We need a good and reasonable heating and air company to come look at it tomorrow. Recommendations for companies you've had experience with? Thank you in advance!!

  

  Mindy R. replied:

  A-1 Certified Service.. 865-691-5088

  -1
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• Referral from March 14, 2017
  

  Mindy H. asked:

  ISO: HVAC company to give estimate for my cabin on Douglas Lake. No duct work currently but full access to the floor joists available from garage underneath. Will be in town this friday for estimate. Thanks in advance.

  

  Mindy R. replied:

  Give us a call! A-1 Certified Service. 865-691-5088

  -1
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