Kate G.
wrote:
If I could give 0 stars I would. The Doctors and providers in this office are very nice. However it does not make up for the fact that the office staff is rude and disrespectful. The billing department makes a practice of calling and being disrespectful to expectant mothers and talking down to them while explaining their global plan. They nickel and dime you to death at every visit and make it very clear their first priority is the money. Patient care is somewhere low on the totem pole. Then they break their own contracts and over bill you and your insurance and refuse timely refunds to their patients. Denise actually laughed at me on the phone when I asked for a timely refund. They expect you to wait until your child is at least 5 months old to see money that is rightfully owed to you. I encourage everyone to check their EOB's and request itemize bills. Report their billing practices if you like me have been overly charged and defrauded by their "contracts". Clearly the office staff does not take them seriously because they will charge more than the written amount by billing multiple times for services that should be covered in the first place. If you are fortunate enough to not already be caught in this mess run!!! Find another office that prioritizes patient care and makes you feel valued as a patient. It has been made very apparent over the last year I am nothing more than a dollar amount to these people.
Ok, girlies of Surfside....I'm in need of a referral for a female GYN doc. Yes, I have insurance. (A New Year's resolution I promised my sister) Time to make sure this aging body ages well. :)
Emilie S. replied:
Magnolia OBGYN Dr Tracy Golden is amazing. 843-449-5848
Corinne H. replied:
Dr. Tracy Golden with Magnolia OB/GYN is an angel. I had been sick for the last two years with the same repeating symptoms, it wasn't until she saw me that we were able to find out the where the problem was. She was very honest in telling me when she didn't have answers and always made me feel like I was making informed decisions instead of doing something just because she told me to. She performed my surgery and answered all the detailed gross questions and skipped the stuff I didn't want to know. But she made herself available by texts when I had questions. She is amazing!! I tell everyone about her!
I'm not one to say a whole lot or vent but our doctors and obgyn in Conway absolutely suck! I had an appointment at 10 this morning for my 6 month post hysterectomy check up and they refused to see me til I paid my balance in full even with a payment arrangement. I've been a patient of theirs for 20 years! Yes I'm a single mom who can't afford insurance so I'm punished bc I try and pay my bills and not ride the system . Unbelievable! Ita a disgrace that our doctors and staff are that damn sorry! So I need any recommendations for a good obgyn and not in conway!