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Millman's Appliances

Recommendations & Reviews

  • 28841 Lewes Georgetown Hwy
    Lewes, DE 19958

13 recommendations and reviews from 7 people

  • WhoDoYou Review from February 23, 2021
    My dealings with Millman's Appliances have been nightmarish. On 6.2.2020 I purchased a dishwasher. Multiple scheduled delivery dates were missed, with no calls or contact from Millman's. No contact at all (other than to schedule another delivery date), unless I initiated it. Their phone system was an impenetrable labyrinth. Forget getting to a real person, and messages that I left were not returned. Finally, I began communicating via email with the manager, Patrick Chorman. On 12.9.2020 the dishwasher was delivered. However, due to a plumbing issue it could not be installed by Millman's delivery/install team. I was told (as I had been told at the time of purchase) that the installation fee of $159.99 would be refunded to me, and I was given the name of a local "handyman" who would complete the installation. The delivery/installation people then left without telling me that they had disconnected the dishwasher from the drain under the kitchen sink, thus rendering the sink unusable. Guess what happened. When I used the sink, it drained into the cabinet underneath. The handyman came the following day (12.10.2020) and completed the install. I paid his fee of $175.00 by personal check, and contacted Millman's manager, Patrick Chorman, to inform him of the situation and request the refund of my installation fee. On 12.15.20 Mr. Chorman responded via email that they would be refunding the fee. Nothing since, despite the fact that I contacted them on 1.12.21 via email, and via certified letter, again requesting the refund. Draw your own conclusion from my experience. Personally, I won't be making any more purchases from Millman's. Update: On 2.19.21, I was instant messaged by Gary Chorman, the father of Patrick Chorman, and the actual owner of the business. He seems to be a very nice and most reasonable man. He apologized profusely for the problems I had experienced, and he assured me that the refund check was already written and would be mailed on 2.20.21. I'll update again once I have received it. Last Update: On 2.23.21, I received a check from Millman's Appliances in the amount of $159.99 for the refund of the installation fee. This finally ends the matter. A big thank you to Gary Chorman for doing the right thing.
         
         
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  • Recommendations from Gary C.

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  • Recommendations from Andy H.

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