Community Connect Service

Recommendations and reviews from 1 person

• Referral from May 20, 2017
  

  Linda I. asked:

  Hi there, I need some HELP! Sorry for the long message! My poor mum has had a scam phone call (they said they were from EE), and was told her router had a problem, and they needed to remotely access her computer. They then showed she had lots of viruses. And then asked for her bank details to refund her £200 for the inconvenience! She then began to wander if it was legit and said she wouldn't and they hung up! She called me and I gave her the EE number to call who say it's a scam! She is off to call the police now. My mum has turned off her broadband, too scared to use her laptop and isn't sure what info they have got from her laptop. Does anyone know of a good computer place to check over her laptop and advise her? Also be aware, these scammers are good!!!

  

  Jack B. replied:

  you could also ring Community Connect on Monday and see if someone could call out and support your Mum. When these things happen it can often result in people losing confidence and that service works with the over 50's to help them re engage with their community. It is a short term service that is free to help people get back on their feet when something happens that might unsettle them. If your Mam might want this sort of help ring 01275 888803 and book an appointment with a Wellbeing Worker. It;s a service provided by Curo if you want to check it out first

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