Renee G.
wrote:
After 5 years as a customer, my insurance changed. At my next cleaning I asked if my new insurance was accepted, and the receptionist said yes I would be covered. However, she was wrong and now I have a bill for over $300 for a cleaning! How is it my responsibility to make up for her mistake? After refusing to pay the bill, I have been threatened with a lawsuit, wow what great customer service. I just want to bring it to the public knowledge that it is possible to be sued for a $300 cleaning that you shouldn't even be liable for due to mistakes made at the front desk.