Has anyone else had huge issues getting laundry/dry-cleaning returned from Johnons via Waitrose in Wells? I have been waiting nearly 3 months for a duvet to be returned, which was supposed to be back in 2 weeks!! Despite multiple and increasingly frustrated visits to the store I have got nowhere and no-one seems to really be taking responsibility for it, despite their promises they are 'looking into it' (so I am sadly now taking to fb shaming them, a practice I really hate!!)
Take my advice and use a more independent and local cleaning service - I know I will be in future!! Recommendations anyone??