I'm looking for a referral for a relatively close auto body shop. My car has been in the shop at Pacific Auto Body for two months with no repairs done due to paperwork snafu's by insurance. Three adjustors later we FINALLY seem to be making headway to actually getting the repairs done when we learn my insurance, Am Fam, only authorizes used parts and Pacific Auto Body said they would only put new parts on my 2005 Subaru Outback. Sigh. After numerous calls daily I'm beyond frustrated and filed a complaint with the insurance commissioner but still I need my car repaired ASAP. Thanks for any advice!