Where are you from and how did you get into this business?
My name is Jacob Barnes and I grew up local to the Dayton area in Vandalia, which is a northern suburb off I-75. After graduating high school I attended Sinclair College and graduated from Wright State University in 2005 with a bachelors degree in management. Shortly thereafter I married and moved to Troy Ohio and started hobby farming. Our livestock was often falling victim to wildlife predation and I soon began getting involved with controlling them on my own. Word soon spread that I had developed a skill to control nuisance wildlife and the work began to flood in. As times has progressed this business has evolved from a one man operation to a small business employing over 15 full and part time employees.
Describe a typical work day for you?
Our "normal" day isn't anything like what other service related occupations would expect to have. We never have a set schedule as things pop up and animals can cause issues at any time of day or night. In a perfect world a day would start with animal pickups that were called in from customers who we set traps for the night before. Once animal trap checks and pick ups are complete, we would do a few bat exclusion repairs or fix a soffit to keep raccoons from re-entering the attic. Then in the afternoon we would setup a few new jobs for animal activity. This job is never the same each day and animals cause problems at different times of the year. For example the spring is very busy as its birthing season for many species. While other species may birth a litter twice or more per year.
From where do you draw your enthusiasm and inspiration for the job?
Our inspiration for this type of work is solving problems for homeowners and making sure the animals are treated with respect. We do our best to make aesthetically pleasing repairs and at the same time they have to be durable to stand up to wildlife trying to rip them back open. The challenge of finding what animal is causing the issue and being able to see the project evolve from the animal capture, to the repairs, to removing the animal feces in the attic, to re-insulating and making the house quiet and new again is rewarding!
How can a customer ensure that they receive the best possible service from you?
We run this business on one simple statement... We do what we say we are going to do! For some reason that is hard for contractors to do, but we will gladly sacrifice profit for customer satisfaction any day!
What has been your most memorable experience on the job?
Meeting new people and reuniting with people from your past and being able to help them with their wildlife control problem is very satisfying.