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Sierra Gateway Veterinary Clinic

Recommendations & Reviews

  • 7440 E State Highway 140
    Merced, CA 95340 (map)

Hours of operation

Monday8:00AM - 5:00PM
Tuesday8:00AM - 5:00PM
Wednesday8:00AM - 5:00PM
Thursday8:00AM - 5:00PM
Friday8:00AM - 5:00PM

CLOSED NOW


10 recommendations and reviews from 8 people

  • WhoDoYou Review from July 21, 2015
    I took my French Bulldog, Rutger, in for a nail clipping under sedation in March. Instead of waiting to sedate him, the technicians tried to clip his nails without sedative, which agitated him greatly. They were chasing him around with a blanket trying to catch him, which appalled me. But I was assured that this time they would be able to care for him properly and took him in for nail clipping on July 20th. Never was I advised on fasting before the sedation, but after the tragedy that occurred, the Dr said it "wasn't a concern" since the sedative is supposed to have a suppressant to keep the dog from vomiting. I put him in the car after the procedure, but noticed he was not well, so I brought him back in the office. My dog and I never got to see the doctor again. The receptionist went to speak with him, came back, and assured me Rutger was alright to go home. At home, Rutger was greatly agitated and having a difficult time breathing. He finally walked around, vomited a great deal, then walked a few more steps and collapsed. He was not breathing, so I rushed him back to the office. They could not get his heart beat back and he expired there. My daughter spoke to Dr. Byerly on the phone, who said that even though he hadn't eaten since breakfast it "was not a concern" since the sedative has a suppressant. But obviously they did not take enough precaution in the case of our Rutger. He told my daughter that Rutger walked out of the office just fine, but in reality I had to carry him out. I just don't understand why they let me take him home, even after I came back in and let them know he was not well. They didn't check any of his vital signs, and the Dr didn't want to see him. I feel Dr. Byerly could have saved Rutger's life if he had just taken a bit of time to check him out when I came back in, and kept him for a while to see him come off the sedation. On the phone, he told my daughter they might have been able to do something had they been there right away. She told him he should change his policies for sedating animals and not let them be taken home, to have them stay for supervision. This would probably have saved our little dog's life. My wife and I have both called and asked Dr. Byerly to call us today, but received no response. I want to ask him why he refused to check on Rutger when I was right there in his office, and why he doesn't keep sedated animals under supervision to make sure they are okay. Please do not take your pet here. This is the most shocking, painful experience we could imagine, and Dr. Byerly has given no answers to these questions. It's as if he didn't feel our dog was important enough or care about the risks involved and his welfare. Now Rutger's gone, no thanks to Dr. Byerly, his staff, and his policies. No one in the Ragsdale neighborhood has him as a vet, and now our family understands why in the worst way possible.
         
         
         
         
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