I am trying to be really fair when I post comments, but I am getting a little unsettled with groomers consistently repeating that pet parents are ALL "dumb" and are not responsible with their pets. You guys made it a point to not group good and bad groomers together, so I find it really hard to believe that most of your posts keep repeating how uncaring and unconcerned pet parents are....if you are a groomer in NY, I need you to post a comment, because at least the pet parents I know here in NY, which is a decent amount, we are all caring and loving pet parents, we just didn't know that groomers' credentials were all on a voluntary basis, who knew?