Total Home Improvement

3 recommendations and reviews from 3 people

• WhoDoYou Review from June 09, 2016
  1 review

  Steve G. wrote: Hired general contractor Total Home Improvement, INC. Starla Muir failed to pay the sub contractors for the work they completed on my home remodel, she did not pay the drywall , elec. or floor contractors total around 15k she had the money from me 96k to pay them, she over charged us in Oct of 2015 for the total of 96k now these contractors are putting a lien on my home , she will not give us all the paper work for the work done on the house. I have repeatedly contacted her for the paper work and I believe she is holding it back from me for some reason. The paper work is the proof of what she has done so far. Her work was subpar in the first place, doors out of plane, can see day light thought the back and front doors, and she would not make repairs. Now having to spent money to rework the work she did on the house. She did not finish the work on the house and then wonted 16k to finish the work on the house, we told her we were not going to give her anymore money, and she stated that if we did not pay the remainder on the bid $2600.00 of the 102k she would but lien on the house, we pay her the money after she knowing owned the sub contractors over 15k but did not tell us of these bills, I found out she had not pay the subs after talking to them on the phone the next few days, they were listed on the paper work she give us after paying the money on the bid we sign for payment in full. She also got $3600.00 a week earlier. We believe she marked up labor and material on this job, The job was done very poorly no quality at all., She also states on her web site and paper work that she is a member of the BBB which is not true. None of the trim work matches up, around the window 1/2 to 1/4 inch off and filled with silicone to hide her poor workmanship, did the same thing with the molding inside, cut it wrong just added more silicone and painted over to hide it. Did the same thing with the new windows on the outside of the house.

  Bottom Line
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  Service

  Thank you for your feedback.

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• Referral from December 31, 2014
  

  Shawn A. asked:

  I am looking for an additional bid on our remodel project. It would be an extensive main floor renovation and 15' addition to our 2 bedroom/1 bath house in Columbia City. Any recommendations for design/build firms or contractors? Also, we want to stay in CC and be in our home for next 20 years...but still nervous about the stress, cost and disruption of remodeling vs. buying new. Any advice? We love our house and neighbors, and being 1 mile from the Link is important also.

  

  Starla M. replied:

  www.totalhomeinc.com Local remodeling company, budget savvy, good quality work.

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• Referral from August 15, 2014
  

  Gail B. asked:

  Seattle folks- do you have recommendations on an architect or contractor? Our sewer line broke and flooded our basement apartment with..well..you got it. We are going to have to replace a bathroom, two bedrooms, living room, dining room and some kitchen. Thanks in advance for any referrals

  

  Lissa J. replied:

  Wow! What a mess! My partner and I run a local women owned general contracting company, and we work with a fabulous architect. We'd be glad to come take a look at your project and provide you with a free estimate. You can check us out here on Facebook - Total Home Improvement - or on our website at www.totalhomeinc.com. Or you can contact me directly and I'll put you in touch!

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