Kim F.
wrote:
This is the worse service provider I have ever dealt with and unfortunately my only choice due to warranty work with Lowes. They failed to show up for 2 appointments (no calls) and when they called to reschedule and I was direct asking if they were really going to show up because I had waiting 2 afternoons previously - they hung up. Then I tried to call back 6 times and they refused to answer the phone. If there was less than 1 star I would give it!!
Brad S.
wrote:
Technician came to my house on three separate occasions. The first time out, there wasn't anything he could find wrong with our washer, so there was no charge. A few days later our washer was leaking again, and he came right out. He identified the problem, just a piece was dirty, and fixed it. Wasn't going to charge me anything, but I asked him to order a new part to replace it anyway. Hardly charged me anything for their outstanding customer service.
It's a good feeling to know that there are still honest people out there, doing a great job to take care of people. Thanks Stones River Appliance Repair for a job well done!