Fast Lane Auto Care

11 recommendations and reviews from 7 people

• WhoDoYou Review from July 13, 2022
  1 review

  Tony H. wrote: Why did i not read the reviews before i engaged the services of this hateful company.I can echo the annoyance of ripped off customers . To cut along story short they charge ridiculous amounts of money for exaggerating the amount of work to be done. They charged me for a “ Full Electrical Diagnostic “ which I didn’t have nor need as I knew what was wrong with some minor electrical issues. For example I was quoted £1200 to rewire the handbrake light which I then fixed myself by removing it and cleaning it in 15 minutes. The full quote was £8300 for at most £1000 worth of other minor work. Complaints to them get you nowhere , save yourself the stress and go somewhere else

  Bottom Line
  Quality
  Value
  Service

  Thank you for your feedback.

  • Share
  • Message reviewer
• WhoDoYou Review from May 06, 2022
  1 review

  Chris R. wrote: Paid £400 for a service of my Harley Davidson at my address, they did not turn up. Phone call later that evening stated that the parts had not be ordered and needed me to check serial numbers on my bike. No idea what I was looking for so I cancelled the service. Was told could not get a refund as the manager was not available but would be contacted later that day. No one contacted me. I contacted then and was told I could only have a part refund as the parts had be ordered and it was impossible to send them back also I had to wait a week for the refund as the manager was not in. they wont tell me where the parts are from and if they are genuine Harley Davidson parts as I asked for. I still don't have any money or the parts and they wont answer emails and hang the phone up when you call. Check all other reviews online! They are ripping people off daily. Do not use and do not let them touch anything mechanical. Expect abuse on the phone if you do get through.

  Bottom Line
  Quality
  Value
  Service

  Thank you for your feedback.

  • Share
  • Message reviewer
• WhoDoYou Review from May 11, 2021
  1 review

  Silvia L. wrote: WASTE OF GOOD MONEY. The worst experience we could have. We booked a pre-purchase inspection with Fastlane for a Motorhome. We pay as requested in advance, and were told we will get the report on the same day, on average within 2 hours of the inspection. This suited us, as we had put a deposit on the vehicle to be able to visit it (due to covid rules) and had to make a decision fairly quickly to recover the deposit even if the price was much higher than the other company which we had considered. The inspection was booked for the 31st March. We didn't receive anything from them on the day and started calling on the following morning. We chased over the phone and we were told we will get the report asap, which never happened. 6 weeks later we have never received a report. We have chased over the phone, we have been hung up . We have sent emails, completely ignored. We succeeded to get a reply via Facebook, reconfirmed our emails, chased for the report or our money back and there again we got the most unfriendly attitude and eventually, they blocked us out. We paid £595 for an extensive written report on the vehicle and not for them to have a test drive. We are now taking the company to court.

  Bottom Line
  Quality
  Value
  Service

  Thank you for your feedback.

  • Share
  • Message reviewer
• WhoDoYou Review from May 01, 2021
  1 review

  Kevin W. wrote: The worst service ever was booked in for cylinder head repair £1000 on 10th Nov phone repeatedly to get updates was always told waiting for parts got van back 23 Dec with wing mirror from another vehicle jamed in the engine bay smoking worse than it went in and leaking coolant into the cylinders and oil everywhere and a feul injector zip tied in place returned the van on the 27th a week later I was told the cylinder head was cracked and they wanted another 3500 got the van back and again fuel injector zip tied and engine cover missing Sent them back with it came back again leaking oil told me it was turbo 1400 quid came back a week later engine light on returned it a week later picked it up got as far as the petrol station and engine light back on took it back fitted another new turbo under Warranty and again the same well 3rd time lucky got it back beginning of March even now its still not right I went back Today cos its still leaking oil and he just said it was fine when it went bring it in next week and we will have a quick look OK. Sorry mate after spending 6 grand at your place and a lot of lost time and work I give up and with that said I will be recommending absolutely any garage apart from these

  Bottom Line

  Thank you for your feedback.

  • Share
  • Message reviewer
• Referral from February 18, 2018
  

  Chris P. asked:

  Looking for a mobile mechanic or auto electrician that can test and possibly change an alternator on a 2010 focus 1.6 diesel and prices?

  

  Jonathan M. replied:

  07943185471 call mark at Fastlane

  -1
  View full conversation on Facebook
• Referral from November 2, 2014
  

  Sarah D. asked:

  Can anyone recommend a mobile mechanic please?

  

  Stephanie B. replied:

  Www.fastlaneautocare.co.uk

  -1
  View full conversation on Facebook

Recommendations from Mark C.

• Referral from May 7, 2015
  

  Emma F. asked:

  Anyone know of any cheap garages. ..near Orford. ..just waiting for my car to be recovered as something has just gone crash bang lol...sounded like exhaust had fallen off and was scraping along road....but exhaust is fine....plz help

  

  Mark C. replied:

  07943185471

  -1
  View full conversation on Facebook
• Referral from February 23, 2015
  

  Phil T. asked:

  Hi asked before but any recommendations for mechanic bmw specialist e46 318 03 grumbling and stalling at low revs Blackpool only please.

  

  Mark C. replied:

  Www.fastlaneautocare.co.uk got a branch over that way 07943185471

  -1
  View full conversation on Facebook
• Referral from January 7, 2015
  

  Nicki H. asked:

  I'm looking for a mobile mechanic, that covers the Widnes area :)

  

  Mark C. replied:

  Www.fastlaneautocare.co.uk

  -1
  View full conversation on Facebook
• Referral from August 24, 2014
  

  Paul L. asked:

  Can Anyone recommend a good mobile car mechanic please?

  

  Mark C. replied:

  Www.fastlaneautocare.co.uk

  -1
  View full conversation on Facebook
• Referral from August 23, 2014
  

  Mss L. asked:

  Looking for a car electrician ASAP plz

  

  Mark C. replied:

  07943185471 www.fastlaneautocare.co.uk

  -1
  View full conversation on Facebook