British Tailors

2 recommendations and reviews from 2 people

• WhoDoYou Review from October 13, 2014
  1 review

  Jennifer A. wrote: This was the first and last time I will use British Tailors. I always read over company reviews before deciding on using them. When I read the reviews it seemed like this would be a great choice, however, I couldn't have been more wrong. I took my bridesmaid dress to him for several basic alterations. He took his time with pining and took care to make sure it would be correct, although he was over priced from other shops I left it with him due to his positive reviews. I explained to him the importance of having it done on time and the latest time that would work for me. He then set a date and time for me to pick up the dress, about 3 weeks later. I told him one last time as I left that I had to have it at that time and no later due to heading out of town for the wedding. I called the day of pick several times with no luck of reaching Sam. I left a couple of messages asking for a return phone call and nothing. I was a little worried when I headed to the shop after work to pick up the dress but thought he must of just been busy. I arrived at 6 pm and the shop was locked and closed up with no lights on. I then waited thinking he must of ran an errand seeing how the shops hours were until 7:30. After waiting for over an hour and watching several other customers attempt to retrieve items with out luck I called one last time and left another message. I was suppose to leave the next morning to drive out of town but could not leave with out my dress. I called several times in hope he would be in working, no luck and still no return phone call. I showed up at the shop at 10 am, two hours after I should of been on the road. The shop still had the closed sign up and lights out even though the store hours stated it was open. I looked in to find him working on a dress, my dress. I knocked on the door and he let me in, he then stated he needed more time to finish my dress. I told him that I was told by him that the dress would be ready to go the previous night and he was not there nor did he call to let me know there would be delays. He then looked at me and said stuff happens with no remorse. He then walked over to finish my dress, after waiting for about 20 minutes he gave me my dress. I asked for a discount as seeing how my schedule is delayed due to him. He at first refused and then stated that he did not believe me when I told him the wedding was the next day (Friday), he said that it was on Saturday and I had plenty of time still. I am sorry, last time I checked I was the one in the wedding not him and I do believe I know the correct date. He then offered me a gift certificate for my trouble, I asked for the amount to just be applied to the dress cost and he said he couldn't do that. He simply shrugged his shoulders and said it is what it is. I left with my dress, once I arrived and tried on the dress it was not properly altered. It was still too big and he never hemmed the bottom of the dress. I would never use this shop and will make sure I never recommend it to anyone who asks.

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• Referral from November 1, 2013
  

  Shelby B. asked:

  Anyone have a recommendation for a good tailor/seamstress in Nashville or Green Hills? I need to get my Marine Ball gown hemmed

  

  Raif E. replied:

  I know a phenomenal guy in Cool Springs. His name is Sam, and hes at British Tailors. Address: 330 Mayfield Dr, Franklin, TN 37067 Phone:(615) 771-5040 Not a fancy shop, but he does amazing work.

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