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B&H Appliance Repair, LLC

Recommendations & Reviews

  • Theodore, AL 36582 (map)

3 recommendations and reviews from 3 people

  • WhoDoYou Review from January 28, 2020
    Totally Suggest DO NOT EVER USE! Review of B&H below was reported to LG home office. My glass-top was damaged, caused by me on my induction cooktop oven and range. I was given 3 authorized service centers from LG customer service. I selected B&H Appliance for the repair based on review ratings. 1. Initially contacted 12/9/19, with Gary, B&H manager. Gary asked,"Do you intend to pay for this if I order it?". I offered payment prior to ordering, which was declined. Gary stated payment would be due on job completion. Gary quoted 10 business days to order and 1 - 2 days to complete the repair at my home before 12/21/19 or sooner. 2. Second contact- called on 12/20/19 as no info or call from B&H. Gary requested all model information again and said he would check on order as not received yet. No return call or info ever returned. 3. I called again on 1/7/20 Employee, Brett, informed the glass top was not ordered for no known reason. When I questioned as to why, Brett stated: "If I Wasn't Happy Find Someone Else to Do the Reair " and immediately hung up on me. RUDE, NO SERVICE OF ANY KIND GIVEN.
         
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  • WhoDoYou Review from August 19, 2015
    B&H tech arrived at my home to replace Samsung ice maker, service was fast and quick. When repairs where completed and the bill was presented I almost fell backwards, ice maker was double the amount that was listed on Samsung website, the $96.00 dollar replacement ice maker (Samsung RF267ABRS) was billed to me for $189.00 and labor was $100.00 I was told it would be $85.00, very dishonest about billing and part issues, for that reason I DO NOT recommend using them!!! 8/19/2015
         
         
         
         
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  • Referral from March 16, 2014
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