Salem Heights Dental

2 recommendations and reviews from 2 people

• WhoDoYou Review from September 11, 2014
  1 review

  Naomi S. wrote: The dental care is average, nothing particularly bad, but I have had better care and customer service at all of my previous providers. If not for his billing practice, I would give him an average rating. However, Dr. Li Biao has arguably discriminatory billing practices. Having aged out of my parents’ insurance, I enrolled in the Oregon Health Plan (OHP), and had to change dentists quickly, in order to deal with 2 cavities my former dentist had told me I had. Salem Heights Dental appeared accommodating, and I scheduled an appointment. During my appointment, I was informed I had 3 cavities. I wanted to fix the situation as soon as possible. Under OHP, the rules state that the plan will cover the amalgam (silver-colored) fillings in full, and covers composite (tooth colored) fillings at the amalgam rate. Dr. Li Biao refused to bill the insurer, and his office manager told me I would have to pay out of pocket the full price of the resin (over $700). He is taking advantage of people who do not have the funds for comprehensive dental insurance. If a medical provider receives federal funding (Medicaid money), they do not have the option to bill patients out-of-pocket for services covered under Medicaid. I certainly do not have the money to pay over $700. When I involved the insurance provider, his office dropped me from their care. While the amalgam fillings would medically take care of the cavity issue, I am studying for a profession where appearance matters, and a mouth full of metal could, sadly, negatively affect other people’s perceptions of me and, by extension, my clients. Dr. Biao would have been compensated for the fillings. I am left with the impression that he values his low-income patients less than his wealthier patients, even though he gets paid no matter the tax-bracket of his patient. For that, I would recommend a better and kinder dentist.

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• Referral from May 21, 2013
  

  Amanda S. asked:

  Wheres a good dentist for kids, that take ohp and wont scare em to bad? Anybody know..

  

  Eric S. replied:

  Salem Heights Dental. Dr. Lee (503) 364-7776

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