I have a friend who is looking for a handyman with skills in flooring, plumbing, painting, etc. If anyone knows anyone, let me know.
Sharon B. replied:
Pat Carrithers is correct, and I can give you my own story about how they ripped me off, but this link best explains the business practices (google for plenty more): http://angieslistexposed.com/the-facts-about-the-business/