Penny C.
wrote:
After extensive research, we contracted with Wayne Group & Services on 3/1/23 for to perform all applicable inspections on the largest investment of our lifetime (approximately a $750K retirement beachfront condo on Hillsboro Beach) . However, they missed many items which have cost us a lot of time, money, and aggravation...Electricians, handymen, etc. We had everything quoted by professionals and asked that we be reimbursed. They sent someone out and then refused to provide any compensation whatsoever for their failure to provide comprehensive findings. Things missed include GFIs which are required per code, an outside patio light which not only does not work, but has a blank plate with cut wires underneath, a broken drawer, black mold under a wood mat in the shower (I have Lyme Disease and am highly allergic - ended up on IV antibiotics for 6 months at last exposure) and we later learned that the couch wreaks of mildew, and they missed a fan which was not to codes, etc.
We have asked via the BBB that we be made whole for the expenses that we have had to incur for their mistakes / oversights as well as a refund for their inspections which proved useless. This whole process has been a complete nightmare which was exactly what we were trying to aviod...Hence, the reason that we purchaed all of the iinspections...Shame on you! You won't even respond to the BBB.