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Tender Loving Care Pet Services

Recommendations & Reviews


6 recommendations and reviews from 5 people

  • WhoDoYou Review from April 30, 2015
    We took our 12 week old puppy to a vaccination clinic provided by Tender Loving Care, at a Pet Club in our area, she got her second set of puppy vaccinations, they recommended we wait until next time to do rabies so we did not get that. We were in and out in less than 10 minutes, and I thought wow, this is super convenient! The problem started just over 24 hours later, when my puppy could not stand, could not walk, could barely move her hind legs at all. I called the number on the sheet they had given us, and the first thing they said was, "There's no way that can be from the vaccination." Really? Because I had a perfectly healthy, spunky normal puppy 24 hours ago. I find it very unlikely that she was sick beforehand, as they examined her, took her temperature, checked her heart, etc. specifically to make sure she wasn't sick, as you aren't supposed to vaccinate a sick dog. So they either vaccinated my already sick puppy, or shes having a reaction to the vaccination, I don't really care which, I signed a consent, I realize they aren't liable for anything, my problem at this point was that my puppy can't walk. I was told on the phone they would need to contact the vet, and would get back to me, never heard another word. Meanwhile I took my puppy to a competent vet, she had a fever of 105.5, nearly fatal for dogs, she was treated immediately. I don't understand why TLC couldn't do this for us. It's not their fault my puppy had a reaction, but they could at least admit and recognize that she WAS indeed having a reaction, and help me accordingly. Instead they chose to bury their heads in the sand. Horrible customer service, horrible patient care, would never recommend to anyone, and will in fact tell everyone I know to specifically avoid their services.
         
         
         
         
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  • Referral from August 24, 2017
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  • Recommendations from Christine G.

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