Argelia H.
wrote:
I would rather give ZERO stars.
This is the third time coming to this location. I had to find a new doctor as I had changed jobs and my previous doc no longer accepter my new insurance. The biggest mistake was choosing this place. I signed up to yelp just so I can write this. I left the office in tears this morning. The receptionists are the worst. The second time I went was for a minor procedure and I opted to receive email notification so when my results came in I went on to their portal but I did not understand their terminology so naturally I called over so someone could explain. The woman who answered was pretty rude. I asked if she could explain to me what the results were because I did not understand it online, she then said "what part don't you understand". I was shocked and I said well everything really. She placed me on hold for about 10 minutes well long story short they later apologized. I was over it and was willing to go back to them when I found out I was pregnant. I went in this morning and they apparently did not have the correct insurance information. I told her I wished they would have told me when I called to make the appointment and she just said "well its your insurance card..." again shocked! I waited a while to get the appt so I asked if I could run home and come back in an hr. She kept going back and forth to double check to which I went back to my seat every time (it is a super small waiting room) so the third time she came out she said to her colleague-not knowing that I could hear-"God where is she?! She keeps leaving!"... Unbelievable.
I am a concierge and I know what good service is...this is not it! Please save yourself some pain/trouble and DO NOT COME HERE.