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  • www.facebook.com/phonerepairzne
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  • 3 Candlish Street
    South Shields, England NE323HG (map)

About us

About Us

We are a rapidly expanding Mobile Technology device repair service which is hugely different. Our service has a Mobile Support Engineer dispatched to your home address or workplace to carry out the repair in less than 15 Minutes!

We have a fantastic reputation with our clients which we have built over the past year including gaining several Business Contracts to provide a VIP Repair Service which gets quicker appointments, discounted repairs and technical support.

5* Star service is what we want every customer to receive and if ever they or us feel that is not what they have received we will attempt in many ways to try and resolve the issues and hope we can regain the 5 stars from the individual.

Another very important aspect to this sector is Liability Insurance & Professional Indemnity Insurance. Very often similar businesses do not hold these insurance policies which is very scary, everyone knows accidents may happen but the important question is "Can you replace my device if something does wrong". Of course we can, we have valid insurance policies which our certificates can be view on our Facebook page or by request. We know your device is your world and we make sure your covered. We have never had to claim on our insurance but we all know it is valid and present for that rare event.

Trust is a large issue also in this sector, although with our service, your device is getting repaired in front of you with the option to sit a watch our Mobile Support Engineer during the repair. 85% of repairs we do not even need to go past your Passcode to confirm a repair is successful. Our mobile devices have Banking applications and other personal stuff which should not be accessed by a Third Parties.

Our parts are sourced from various suppliers and are all AAA or OEM Quality. We only use High Quality parts which is crucial for a outstanding reputation, we do not want to be going back to redo a repair which we have carried out and something has failed or become faulty,... show more
its inconvenient and our service is about CONVENIENCE so its certainly best using the great parts to protect your device and our reputation.

Phone Repairz NE is also an accredited business on behalf of iMend.com which gives our Engineers the "iTech" status which has been gained through rigorous performance tests, This allows Phone Repairz NE to work on behalf of iMend.com and carry out repair to a wider range of individual who have sought an alternative repair service.

Please remember if your not happy, TELL US, we cannot fix what we do not know. We learn by all feedback good or bad. show more

Hours of operation

Monday12:00PM - 9:00PM
Tuesday12:00PM - 9:00PM
Wednesday12:00PM - 9:00PM
Thursday12:00PM - 9:00PM
Friday12:00PM - 9:00PM
Saturday12:00PM - 9:00PM

OPEN NOW


182 recommendations and reviews from 44 people

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