Need local computer help please. Have a hard drive that worked well in my NAS. It recently started shutting the NAS off. We put the drive in an enclosure and hooked it to my laptop's usb. It is recognized by the laptop but a drive letter isn't installed so I can't access it. I am afraid the drive might have gone bad but I MUST get the items off of it. Any suggestions or ideas in where to take it or ehat to try? NOT Geeksquad. Thank you!!