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CUSTOM MAIDS TORONTO

  • Customer Care Representative - Admin
  • custommaidstoronto.com
  • Recommended in multiple social networks

Recommendations & Reviews

  • 2 Carlton Street, Suite 1508
    # 706
    Toronto, ON M5B 1J3 (map)

About us

When you call to schedule your first visit, we will select a qualified cleaning person for your home.

This first visit will serve as an opportunity for your Custom Maid to demonstrate the standard of excellence you can expect.

Then, once you are established and satisfied with a particular Custom Maid, we like to send that same cleaning person back to you each time; the cleaner has met you and is familiar with your home and your individual expectations.

Whether you use the service once a week or once a year, you will have your own cleaning person . . . someone you are comfortable with and who understands your needs.

It is entirely up to you how often you use the service.

Whether you need service just occasionally, or regularly on a weekly, bi-weekly, monthly, or bi-monthly basis, we will be glad to accommodate your particular need.

Many people require service every week or every two weeks, while others have us in once a month or once every two months.

Thousands of people use CUSTOM MAIDS only occasionally. They are regular customers but, due to a busy or erratic schedule, it is only convenient for them to call us now and then, on an as-needed basis.

P.S. We can handle your move-in/move-out cleaning needs too!

IF IT'S HOUSEWORK, WE DO IT!

That means . . . scrubbing floors, cleaning out ovens, cleaning out fridges, washing windows, doing laundry, washing dishes and changing beds.

OUR PEOPLE DO ALL THESE THINGS!
NOT JUST LIGHT HOUSEKEEPING.


CUSTOM MAIDS employees do not travel in crews with cars and equipment; we provide traditional "one-cleaning-person-to-a-home" service. Your Custom Maid will reach you by public transit . . . making the transport of cleaning supplies prohibitive.

The good news is : our price point reflects this approach. Perhaps surprisingly (given CUSTOM MAIDS' market position), our rates are exceptionally competitive! (Please see SERVICES & COSTS.)

Moreover, our approach offers clients complete control over the cleaning products being used in their... show more
homes. There are no worries about vacuum cleaners and toilet brushes being used in multiple homes ; clients are free to purchase eco-friendly products as they see fit ; and those with young children have no concerns about unwanted chemicals being introduced into their homes.

ESSENTIAL CLEANING PRODUCTS ARE FEW. THEY ARE :

1. Glass Cleaner (such as Windex)
2. Furniture Polish (if you use it)
3. Bathroom Cleanser (such as Spray Vim or Greenworks)
4. Liquid All-Purpose Cleaner (such as Mr Clean or Pine-Sol)
5. J-Cloths or Cloth Rags (alternatively, microfibre cloths)
6. Rough-Sided Sponges (for kitchen and bathroom tiles)
7. Paper Towels

Pail/Bucket (alternatively, plastic garbage can)
Floor Mop
Vacuum Cleaner (alternatively, broom and dust pan)
Optional items :
Hardwood Floor Cleaner
(such as Bona or Murphy Oil Soap)
Stainless Steel Cleaner or Baby Oil
(for stainless steel appliances)
Natural Stone Cleaner
(for marble or granite countertops and tiles)
Ceramic Stovetop Cleaner (such as Cerama Bryte)

CUSTOM MAIDS clients may schedule their Toronto house cleaning on a regular basis or just occasionally
Pic of Toronto cleaning lady from CUSTOM MAIDS HOUSE CLEANING SERVICES TORONTO
Service Boundaries

CUSTOM MAIDS SERVES TORONTO. Our service boundaries are :
HIGHWAY 427 in the west to PORT UNION ROAD in the east;
STEELES AVENUE in the north to LAKE ONTARIO in the south.

Depending on location, we occasionally venture north of Steeles.
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GIFT CERTIFICATES
AVAILABLE!

Upon completion of each cleaning, your Custom Maid will leave a written report, keeping you abreast of your cleaning product inventory.

You will likely find that something needs to be replenished every fourth or fifth cleaning visit.


We will be happy to accommodate any arrangement which is convenient and comfortable for you.

MANY CLIENTS ARE AT HOME TO LET IN THEIR CUSTOM MAID. They may remain in the home while their Custom Maid is cleaning, or they may leave for work once their Custom Maid has arrived (leaving the cleaner with instructions for locking up).

THOSE CLIENTS WHO CAN NOT BE AT HOME MAKE ALTERNATE ARRANGEMENTS. Some hide a key for their Custom Maid; some leave a key with a neighbour; and those in condominiums and apartments often leave a key with their concierge or security desk.

HUNDREDS OF CLIENTS PROVIDE CUSTOM MAID WITH A KEY TO ACCESS THEIR HOME.

Just let us know an entry arrangement which will work for you. show more

15 recommendations and reviews from 10 people

  • WhoDoYou Review from July 28, 2017
    Customer service is friendly in flexible when it comes to scheduling and re-scheduling appointments. They give you the ability to book the same cleaner over repeated visits and the cleaning service is flexible as well if the time that they need to spend requires adjusting during the cleaning itself.
         
         
         
         
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  • WhoDoYou Review from March 15, 2017
    I am a long-time customer of Custom Maids and am highly pleased with their service. They are professional, efficient, and thorough.
         
         
         
         
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  • WhoDoYou Review from March 13, 2017
    This company provides excellent service and I have been depending on their quality work for many years. Without them, I wouldn't be able to manage my busy schedule. My cleaner is terrific and takes very good care of me and my belongings. You can trust Custom Maids!
         
         
         
         
    Thank you for your feedback.
  • WhoDoYou Review from July 15, 2016
    CUSTOM MAIDS WOW!!! Overall Not enough hours in a day. No need to fear, CUSTOM MAIDS IS HERE!!! I am still smiling at the FANTASTIC JOB they provide. Great company and friendly, helpful staff. No job is too big or small. They send an amazing cleaner to your home. You will be shocked how detailed the cleaners are. Everything shines!!! I STRONGLY RECOMMEND CUSTOM MAIDS!!! PLEASE DON'T HESITATE. CALL TODAY!!!!
         
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  • WhoDoYou Review from December 02, 2015
    Custom Maids has served my household every week for almost 3 years. In all that time, there have only twice been (minor) glitches. But in both cases, the company responded immediately to my concerns and bent over backwards to make sure I was happy again. For me, this is the mark of a true 5-star operation. All companies are "good" until there's a problem, but the real test comes when a problem crops up and you see how they respond. Custom Maids really cares about keeping its customers. My cleaning lady, Jocelyn, has worked for them for 25 years and she claims that many of her customers have been with her all that time. If you're looking for a stable long-term relationship with a housekeeping company, Custom Maids is 5 Stars all the way.
         
         
         
         
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  • WhoDoYou Review from November 27, 2015
    I highly recommend Custom Maids to anyone whose having a hard time finding a good housecleaning service. I researched this firm thoroughly before I called them. I discovered that they've been around since '78 and still hold the market in Toronto. NO WONDER! I had them clean my house 2 times last month and I couldn't be more thrilled. Their cleaning is head and heals above any other service I've ever used. Their experience really shows. Thanks Custom Maids, you've just landed yourself another new customer!
         
         
         
         
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