Steven S.
wrote:
I wish I could rate zero but that is not an option. I was assigned Triple S Plumbing from my home warranty company and they replaced my water heater. I know the insurance companies do not pay contractors that much so the only way they can make money is by selling you things or telling you there is a required update to make compliant. I was charged $100 for a $25 drain pan and there was nothing wrong with the one I had that did drain to the outside. They also charged me $100 for a T & P valve that I confirmed with Fergusons where the tank was purchased in INCLUDED with the price of the water heater. There was also a charge for removal that the tech slipped by saying is paid for by the insurance company and he took it off. But the biggest one is I was charged for a permit that was required and have email confirmation from one of the Ventura County Building Inspectors that one was not pulled. So not only do they charge you for things you don't need but fraudulently break the law by charging me for a permit that was not pulled.
This company is definitely not honest for follow the guidelines set by the county and state and basically breaking the law!
I would not use them at any cost!