Jeffrey S.
wrote:
Having just moved to the area from the beach, we were excited to try this groomer out based on other reviews and the friendliness of the staff on the phone. When we arrived for our appointment,however, that professionalism went out the window.
The male staff member, who I can only assume is Randy the owner, was abrasive and argumentative, and when he asked me the breed of my dog and I told him Greater Swiss Mountain, I was informed that the breed doesn't exist; when I attempted to inform him about the breed he stated that I was wrong and that I didn't know what I was talking about. At that point, I expressed my disappointment with his professionalism and my dog and I left without service. I'm not going to sit in someone's business and have them argue with me in front of their staff in an effort to bolster himself.
What I find odd though is that the AKC and I are on the same page since this is a link for my dog breed that "doesn't exist" in case you read your reviews Randy: http://www.akc.org/dog-breeds/greater-swiss-mountain-dog/.
While the facility appears very nice and the female staff we met were very friendly, based on my encounter with the male who touted that he had 14 years of grooming experience, I would not recommend anyone to go to this facility. And while the drive is long, I will be returning to the Bath House in Jax Beach for all of my dog grooming needs and I suggest you do too.
I am looking for a professional groomer for my Australian shepherd. Any suggestions, and maybe someone who might be available today on Sunday.
Dave R. replied:
Puppy Lovin' on 220! It's a husband and wife team, been going there for years and my dogs all LOVE going there! They RUN for the door to get in the shop and whine when we are close in excitement! Highly recommended and I have dogs from 6 to 100 lbs. (904) 264-4750 closed Sunday and (I think) Tuesday.
ISO of a groomer, reasonable price for a schnauzer that will be staying with me. The owner was going to send him to the pound but that just didn't set well with me. According to her he's an older male. Please let me know.
Kimberley L. replied:
904-264-4750 Puppy Lovin
Kimberley L. replied:
Puppy Lovin, off 220, in the Salvation Army. Randy is AWESOME! Use to be a vet.