I had a not so good experience at Gadget Gurus with my laptop...in fact instead of being fixed when I got it back it now has a mouse pad that does work and a dead USB port in addition to the original problem I took it in for. The man did say he would arrange to have it fixed, but haven't heard from him since and I don't really want him to do anymore anyways. Where is a better place to go??? Does anyone know about the computer shop that is where Super D used to be?