My dad was in an accident in my vehicle, which was totaled and not drive able. Does anyone know if the insurance company is required to provide a rental? The other driver is totally at fault, I have told the adjuster I need a vehicle and she hasn't responded. It has been 10 days and I finally called her today. She had done nothing and just took my address today to send an estimator. Is there a time frame they need to follow? I'm obviously extremely angry. Any info is appreciated. Tia.