A Top Notch Painting

3 recommendations and reviews from 3 people

• WhoDoYou Review from March 20, 2021
  1 review

  Kim F. wrote: FIRST OFF I WOULD GIVE ZERO STARS IF IT WOULD ALLOW ME TO. My boyfriend and I hired Top Notch Painting to paint our new home. On 7/28/2020 the owner of Top Notch Painting, Steve Houlihan, came to our home and gave us an estimate to paint the whole house for $3******. I wrote him a check on that day to secure the job for the following week. The check that I wrote Steve was for $1660.00. There was no paperwork signed or contracts ever written/spoken. Nor was their any discussion regarding the deposit being non-refundable. Later that evening, I contacted Steve and requested he not cash the check because my boyfriend and I were uncertain if we wanted to spend the money financially after further discussion. Steve told us to sit on it for a few days and think about it. However, the check was then cashed the following day, 7/29/2020. After further discussion with my boyfriend, we decided to have Steve begin work on 8/3/2020. I contacted Steve who then confirmed. On 8/1/2020 I contacted Steve that we did not want to have the paint job done as we had many stressors going on at the time. Steve confirmed that the job was cancelled, and wished us well. On 8/3/2020 I contacted Steve asking if I would be receiving my deposit back since the job was never started. Steve's response was, "I lost 2 weeks of work. So yes, thats why deposits are required to secure the job." I understand that, in which I then asked Steve when he could go ahead and start the job then (since he was supposed to start anyway). He then replied with, "Sorry. Definitely not interested in joining that agreement." I proceeded to ask him to show me something stating the deposit was non-refundable. I even told him, "i understand if you don't want to do the job, but I then ask you to find someone to do it for you (since he owns the business). He told me he was not doing anything illegal, it is common practice, and he gave us a few days to figure it out but after the second time he walks away. . I told him there is no reason why he couldn't send someone else to do the job, and I offered him to go ahead and start work if I would lose my deposit (since it was his start date). He stated, "why send someone else to deal with your drama".He refused to do the work or find someone to do it, and kept my deposit for work that was never even started, nor were any colors even decided upon to purchase any supplies. I tried explaining that to him, and his last words to me were "I'm done with this conversation". After that he stopped responding to any of my messages, and his company site was taken off Facebook. He states he is a bonded contractor, and with that, the work was never started or completed. He flat out refused to do the job, This is truly the definition of poor customer service & consumer fraud.

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• Referral from April 28, 2015
  

  Cindy H. asked:

  Any suggestions on a great painter? Not big companies!

  

  Chris F. replied:

  Top notch painting 779-279-1349. This is his number Cindy Garrett House

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• Referral from January 7, 2013
  

  Elsa P. asked:

  If anyone can refer me to a good painter, please let me know.

  

  Bart B. replied:

  Steve 779-279-1349 tell him I gave you his number

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