I'm looking to change my ins agent. I've done basically everything myself, but the one time I did call for help he told me he didn't know, I should call NFIP directly to find the answer and then let him know. I asked if he would give me his commision if I did that...crickets! Its unfortunate that I actually need an agent to get my new policy so It's time for someone new.. Is anyone actually happy with who they are using?