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Mobile Auto Doc
Recommendations & Reviews
About us
Mobile Auto Doc was incorporated and started on the Gold Coast by Mr Neville Moonsamy who has in the past been with Neville’s Auto Clinic in New Zealand for 10 years, with a number of years and awards behind his name in the Automotive Industry.
Neville being born in South Africa, emigrated to New Zealand with his family and served his apprenticeship with Nissan in South Africa, after qualifying as an Automotive Engineer he moved on to General Motors, (Holden). In New Zealand Neville worked for the Automobile Association of New Zealand before starting his own Mobile Clinic. At the AA he was a Senior Roadside Inspector and eventually represented the AA on their National Television Advert as their Media Face.
Neville moved to the Gold Coast two years ago and joined Robina Holden to learn about the local conditions and eventually registered his own company and has commenced business. As Mobile Auto Doc, offering the Gold Coast Residents his personal attention and Service. It is a family owned business and you as our customer will always get my personal attention.
Mobile Auto Doc offers you the customer, Log Book Servicing by a certified professional at your doorstep using only Genuine Parts at reasonable pricing and you the customer does not have to pay the rent, and all other expenses that a Franchised Dealership charges you for a Standard Log Book Service.
At Mobile Auto Doc, you can rest assured that you are getting a market related price by the experts and most importantly your Warranty will be intact. How often you go to a Franchised Operation only to return for the same problem because they did not listen to you and deliver your expectations.
All work carried out by Mobile Auto Doc is fully guaranteed and we
“Fix it Right First Time, Every Time on Time”.
The services offered by Mobile Auto Doc:
Pre-purchase Inspections
Log Book Servicing
Flat Batteries
Jumpstarts
Lock Out’s (keys in car)
De-activating alarms
Minor & Major Repairs
OBJECTIVES & STANDARDS OF... show more TRADING
• Experience a Different Kind of Service – The MOBILE AUTO DOC Way
• You as our customer will always be regarded as a highly valued asset of MOBILE AUTO DOC. It is for this reason that we continuously strive to encourage our staff to provide the highest quality of customer service in doing everything right the first time.
• Satisfying you, our customer, by attending to your needs and requirements correctly the first time is the basic function of our service business. This is why we have implemented the “Do it Right First Time” programme, because we aim to achieve and maintain this concept in our dealings with all your requirements and needs.
• We know that you, as our valued customer, want your needs attended to the first time, that you want to deal with competent staff, that you want high standards of workmanship and promises fulfilled every time.
Quality Service
• It is of prime importance that every member of our staff makes a special effort to view and understand every customer’s requirements and needs as they relate to you our products and services to accommodate your expectations.
• You can contact any department of our company by phone or in person and you will be treated with respect. Our business is owner operated by Neville Moonsamy, and has your best interests at heart and is always available to provide you with his personal attention, ensuring that you receive deserved quality service at all times.
PERSONALIZED SERVICE
• MOBILE AUTO DOC prides itself in its unique approach to providing a personal service to all its customers, developing long lasting relationships with its customers and consequently fulfilling customer’s needs beyond the call of duty.
• Our staff are amongst the most enthusiastic and motivated in the Industry, noted for their dedication to STRIVE FOR PERFECTION.
MOBILE AUTO DOC can be trusted for consistency of performance and dependability, for service to be done correctly first time and to honor all the promises made by its personnel
PROFESSIONALISM
• The staff of MOBILE AUTO DOC possesses the required skills and knowledge in order to perform the tasks assigned to them to the very best of their ability. This involves knowledge and skills in how to inter-relate with you, our customer, and the ability of management and administrative personnel to help you solve any problems you might have with your requirements.
• MOBILE AUTO DOC competent staff will ensure that quality work is performed at all times and that you understand and recognize the company’s commitment to quality service.
PUTTING YOU FIRST IN EVERYTHING WE DO
• We would like you to perceive us as one of the most caring and personalized companies in the Gold Coast, committed to providing outstanding service, driven to really care for you to meet and exceed your needs and expectations and to make your company’s dealings a pleasure.
• We will put you first in everything we do!
show more
Neville being born in South Africa, emigrated to New Zealand with his family and served his apprenticeship with Nissan in South Africa, after qualifying as an Automotive Engineer he moved on to General Motors, (Holden). In New Zealand Neville worked for the Automobile Association of New Zealand before starting his own Mobile Clinic. At the AA he was a Senior Roadside Inspector and eventually represented the AA on their National Television Advert as their Media Face.
Neville moved to the Gold Coast two years ago and joined Robina Holden to learn about the local conditions and eventually registered his own company and has commenced business. As Mobile Auto Doc, offering the Gold Coast Residents his personal attention and Service. It is a family owned business and you as our customer will always get my personal attention.
Mobile Auto Doc offers you the customer, Log Book Servicing by a certified professional at your doorstep using only Genuine Parts at reasonable pricing and you the customer does not have to pay the rent, and all other expenses that a Franchised Dealership charges you for a Standard Log Book Service.
At Mobile Auto Doc, you can rest assured that you are getting a market related price by the experts and most importantly your Warranty will be intact. How often you go to a Franchised Operation only to return for the same problem because they did not listen to you and deliver your expectations.
All work carried out by Mobile Auto Doc is fully guaranteed and we
“Fix it Right First Time, Every Time on Time”.
The services offered by Mobile Auto Doc:
Pre-purchase Inspections
Log Book Servicing
Flat Batteries
Jumpstarts
Lock Out’s (keys in car)
De-activating alarms
Minor & Major Repairs
OBJECTIVES & STANDARDS OF... show more TRADING
• Experience a Different Kind of Service – The MOBILE AUTO DOC Way
• You as our customer will always be regarded as a highly valued asset of MOBILE AUTO DOC. It is for this reason that we continuously strive to encourage our staff to provide the highest quality of customer service in doing everything right the first time.
• Satisfying you, our customer, by attending to your needs and requirements correctly the first time is the basic function of our service business. This is why we have implemented the “Do it Right First Time” programme, because we aim to achieve and maintain this concept in our dealings with all your requirements and needs.
• We know that you, as our valued customer, want your needs attended to the first time, that you want to deal with competent staff, that you want high standards of workmanship and promises fulfilled every time.
Quality Service
• It is of prime importance that every member of our staff makes a special effort to view and understand every customer’s requirements and needs as they relate to you our products and services to accommodate your expectations.
• You can contact any department of our company by phone or in person and you will be treated with respect. Our business is owner operated by Neville Moonsamy, and has your best interests at heart and is always available to provide you with his personal attention, ensuring that you receive deserved quality service at all times.
PERSONALIZED SERVICE
• MOBILE AUTO DOC prides itself in its unique approach to providing a personal service to all its customers, developing long lasting relationships with its customers and consequently fulfilling customer’s needs beyond the call of duty.
• Our staff are amongst the most enthusiastic and motivated in the Industry, noted for their dedication to STRIVE FOR PERFECTION.
MOBILE AUTO DOC can be trusted for consistency of performance and dependability, for service to be done correctly first time and to honor all the promises made by its personnel
PROFESSIONALISM
• The staff of MOBILE AUTO DOC possesses the required skills and knowledge in order to perform the tasks assigned to them to the very best of their ability. This involves knowledge and skills in how to inter-relate with you, our customer, and the ability of management and administrative personnel to help you solve any problems you might have with your requirements.
• MOBILE AUTO DOC competent staff will ensure that quality work is performed at all times and that you understand and recognize the company’s commitment to quality service.
PUTTING YOU FIRST IN EVERYTHING WE DO
• We would like you to perceive us as one of the most caring and personalized companies in the Gold Coast, committed to providing outstanding service, driven to really care for you to meet and exceed your needs and expectations and to make your company’s dealings a pleasure.
• We will put you first in everything we do!
show more
Hours of operation
Monday7:00AM - 5:00PMTuesday7:00AM - 5:00PMWednesday7:00AM - 5:00PMThursday7:00AM - 5:00PMFriday7:00AM - 5:00PMSaturday7:00AM - 5:00PM
CLOSED NOW
9 recommendations and reviews from 6 people
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Referral from
September 30, 2014
Coomera P. asked:Hi I'm looking for a mobile mechanic to change spark plugs and coil pack on my ve berlina 2009, been told it's misfiring 5th valve but struggling finding time getting my car to a garage, also anybody have any idea on how much it would cost, please pm if interested thanks
Ainslie S. replied:Mobile Auto Doc's is fantastic! https://www.facebook.com/mobileautodoc
Tony N. replied:I would recommend Mobile Auto Doc anytime!
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Referral from
August 12, 2014
Coomera P. asked:Shalamar Hi there.... Thus is my first time so not sure how it works...... I am looking for a new and reliable mechanic. Any help would be appreciated...thank u
Megan M. replied:Neville from Mobile Auto Doc is fantastic !!! We use him for our cars and his knowledge is impressive His mobile # is 0428 865 030 - give him a call, you will not be disappointed !!! He is mobile as well so he can come to you Best of luck with your search !!!
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Referral from
September 21, 2016
Gold C. asked:Anonymous post no. 7811 Can anyone point me in the direction of a reliable and affordable mechanic who knows/understands a Honda Jazz? Preferably mobile. Also, any suggestions on auto electricians to fix the airconditioning? Thank you.Taryn G. replied:You can't go past Neville at https://www.facebook.com/mobileautodoc/
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Referral from
September 10, 2015
Northern C. asked:Anonymous post no. 1179 - submitted via http://goo.gl/kp4HTU Hi. We need to have our SUV serviced and would like feedback on people's experience with Kmart Tyre & Auto Service at Helensvale Town Centre. Thank you in advance :)Taryn G. replied:Can't speak highly enough of https://m.facebook.com/mobileautodoc
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Referral from
February 2, 2015
Northern C. asked:Katy B Grainger - Looking for honest mechanic that won't charge the earth and actually does fix the car...had tooooo many dodgy ones who think they can rip off women drivers! Need a service this week.Angela B. replied:https://www.facebook.com/mobileautodoc
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Referral from
January 30, 2015
Gold C. asked:Mandy Zee - Hi everyone. Needed - urgent info please!!!!! Im looking for an HONEST and RELIABLE mobile mechanic or mechanic shop in Coomera or surrounding area, who do alternators. Ive been trying to call GC Mobile, as recommended by racq, but apparently they do not bother returning messages/calls. I dont want to be ripped off once they realize Im a single mum and my mechanic, who offers a borrow car, is sadly more than a $200 tow away. I need my car fixed asap. Thanks in advance.Angela B. replied:https://www.facebook.com/mobileautodoc is their business link
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Referral from
June 9, 2014
Coomera P. asked:Anonymous asks . I'm looking for a cheap and affordable mechanic to do a car service for a 6 cylinder magna. Preferably someone around upper coomera or close to.
Vanishree M. replied:Call Mobile Auto Doc on 042 886 5030
Vanishree M. replied:https://m.facebook.com/mobileautodoc
Recommendations from Taryn G.
Recommendations from Angela B.
Recommendations from Vanishree M.
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