Horrendous service from Designs Ahead (Blouberg Road). Ordered promotional items in November 2013, got delivered most of it the day before I was due to go overseas to give them to my clients, one item on my order was missing. I have been trying to get the balance of my order since December 2013, and nobody answers my email or even acknowledges them. I requested a refund for the amount of the undelivered items 3 weeks ago, nothing has happened (yes, I did pay 100% upfront, stupid me...). Does anyone know a reliable company that can make promotional items for me?