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Hamana's Artistry ( Makeup & Hair )

Recommendations & Reviews

  • 1275 62 St NW
    Edmonton, Alberta T6L 4J9 (map)

Hours of operation

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

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3 recommendations and reviews from 3 people

  • WhoDoYou Review from May 24, 2022
    I have had an extremely disappointing and trapping experience with Hamanas artistry as though I was blind sided with not having the option of not getting services from this company once my deposit was made. I had a trial hair and makeup done for my upcoming wedding only a few weeks ago. During the trial I was comfortable and had friendly small talk with the artist. I thought I was happy with my hair and makeup while I was in front of a large circular LED light so I left initially feeling confident. Only to get home and take a few pictures myself and notice that I looking very orange and lost under the overall makeup. I compared my inspiration photos to the service I received and decided that I would take a day or two to think about it and make a final decision on if I have wanted Hamanas artistry to do my makeup and hair on my wedding day. A few days past and I still felt like I looked very orange and I made the decision that I was not happy with my services. So I emailed Hamana on May 13th and asked for my deposit back as though I would not like to have her artists do my make up and I gave explanation as why. Hamana responds saying that the deposit is non-refundable because all the things I listed under my reasoning can be changed on the day of my wedding. I friendly explained to her that I lost confidence in pursuing her artists on my big day and that Hamana never stated that the deposit was non refundable when I paid the $100 deposit. Please also keep in mind that I did not sign a contract with Hamanas artistry. At this time I searched all Hamanas artistries social media and website and also found that no where on both did Hamana ever state that deposits were non refundable. I even went as far as taking a screen recording to prove that it wasn’t stated anywhere cause I had a feeling that Hamana would try to pull a quick one on me and change the website. Which Hamana did change the policies last night (May 24th) after over a week of me asking for a refund of my deposit. I still have yet to see my refund even with having evidence that no contract was signed, and no policy was on Hamanas artistry media when I asked for my refund. Very disappointed as I am feeling trapped by this company because all makeup is “adjustable” and that I feel as though I would never had the option of changing my makeup company once my deposit was paid.
         
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