Jason M.
wrote:
James came out to look at my refrigerator which wasn't working. He was contacted through my home warranty provider. The warranty is a $75 charge which includes actually fixing the problem. After looking at my refrigerator he told me he needed to order a thermostat and he would be back next week to install. 3 weeks later I hadn't heard from him so I called. He said he had to order the part through my home warranty provider and would follow up with them and call me back. 5 days later still no word so I call my home warranty provider. They tell me they haven't heard from James and a part was never ordered. They called James and got him on the phone and he admitted he never ordered the part (at this point it was a month ago that he was at my house and told me I needed a thermostat). He said he was at a customers house and would call me as soon as he left to get everything fixed. I've never heard from him. Buyer beware he will steal your money too!